Hero wars online game review 2024. Main resources and where to find them
The game has a great variety of items, resources, and currencies. In this article, you can learn about the most important ones and how to get them more effectively! To instantly go to a particular resource, click its name in the list below:
Hero Wars: a game designed to exploit players through frustration and a "player experience" team that works hard to compromise player experience.
1.This game is not worth spending money on. The customer service is almost never helpful and has zero respect for paying "VIP" players.
2.Make sure you don't have a lot of emeralds. Hero Wars will steal them at any chance and the "support team" will insult you when you try to get them back.
I have played the game for about a year now. It started simple and fun - growth had been a lot faster at lower levels, and rewards for daily tasks actually made a difference to your heroes and titans. As you approach 100+ levels, however, further growth becomes incredibly slow and tedious. Apart from buying bundles and events, you get to spend weeks sometimes months to collect the soul stones or fragments to add another star or promote your hero to the next level, and there are so many heroes to work on. The same daily rewards have become negligible compared to what you need.
It wouldn't have been so bad if it's just that. We all understand that Nexters is a for profit company and game developers need to be paid. I am lucky to have found a good guild early on and made friends in the game that I value. For their sake I continued to play and bought stuff here and there to stay competitive. However, it has recently become painfully obvious that Nexters cares very little if at all about player experience and the whole system is designed to keep players frustrated, anxious, and insecure enough so they will spend more and more.
Not all players will fall for this, of course, and many in deed drop the game after a short period of time. Anyone who have played for a while can attest to this - most of the not-so-new servers have only dozens of active players left and hundreds who stopped playing. Some, like me, stayed either because of the community they've built in the game or because of the sunk cost fallacy - what they've already invested in the game. However, all these mental tricks can only work for so long. I have come to a point where I found the mechanisms through which the game motivates players to pay fundamentally unethical, if not abusive, and I have lost much of the enjoyment in playing. My recent interactions with the support team (aka the "player experience team") only confirmed my impression that the game is designed not for optimal player experience but for the sole purpose of manipulate them into overspending, often through worsening their experience.
For example, when you fight in the manual mode in the dungeon, outland, or guild war you often get the "battle processing error" which will annul your battle result. This has happened to me so many times and almost always when I have just won a battle. I'm forced to restart the game and fight again - as these tend to be close battles that need to be fought manually, sometimes I lose the second attempt. Even if I win again, it wastes my precious time and sometimes the battle error occurs multiple times in a row. When I reached out to support I only get the generic response of troubleshooting - I am familiar with technology. I keep my game up to date and restart often. It is clearly a glitch on hero wars' part and the team made no effort to fix it or even apologize for wasting my time. But why do I only get the error when I win? The only solution to this issue, it seems, is to heavily invest in my heroes and titans to overpower the opponents so I can fight in the auto mode. But of course, that will be costly and takes away the fun of manually controlling the fight. What's more frustrating than winning a tight battle through carefully timing your heroes' skills, only to be told "battle processing error" and your victory didn't count?
The few times I contacted support lately, I never got a helpful or even respectful response. It's always some generic, robot-like response that doesn't even address your question, and after I reply to explain - often more than once - someone eventually tells you no, we cannot help you, but we will "send your feedback to our development team for consideration." Why can't they help you? Because according to some hidden rules that were never clearly explained or even disclosed to the player, they are not allowed to. You can bet these rules, just like other features and "battle processing errors" of the game, were designed to set up the player to fail so they are forced to spend more if they want to win.
The last straw for me was the support team's response to an in-game purchase by mistake. There are many buttons in the game to pay emeralds to purchase stuff, replenish attacks, refresh store offerings, etc., and the way many game screens are designed, it's super easy to touch those buttons accidentally when you actually want to leave the screen or do something else. It happened to me many times and albeit frustrating, it usually was a small amount of emeralds and I never made a fuss. After purchasing a few 10x outland chests in a 55% sale, I now have a permanent button of purchasing 100x chests whenever I open the free chest after a battle, and the chest screen doesn't go away until I tap another button. The 100x chest button is so close to the edge of the screen that my finger accidentally brushed past it today, and it immediately took most of my emeralds to open 100 of those chests. I didn't even mean to buy one. There is no discount for those chests, no events to reward outland chests or emeralds spending, and actually there's something else on sale I might want to buy. But now I lost most of my emeralds to this stupid "transaction," and I didn't want to buy more emeralds now because I usually buy them at 4x events. I contacted support right away and told them I did not mean to make this purchase and wanted my emeralds back; they can take all the skin stones, outland coins and the two skins I got, I didn't touch any of them. The support team told me they could reverse actions that are unintentional and reported within 24 hours, but not this action. Why? Because outland chest rewards are random and by doing so they would "give me an opportunity" to repeat the action in hope for a better outcome. Seriously? The random outcome for an outland chest ranges from 100 to 200 coins, or 75 to 150 skin stones. Even the best possible outcome isn't that interesting. And they could easily see and prevent it if I try to roll the dice again after requesting a rollback. Fact is I never bought those chests with regular price, other than the times when I accidentally touched the x1 or x10 chest button and lost some emeralds but didn't bother to contact them.
The whole suggestion that someone would try to fake a misclick to get a better drop was absurd and insulting. This game treats their players like elementary school kids who need arbitrary rules and disciplines or else they'll cheat, instead of who they really are: valuable customers that are paying hundreds and thousands for their faulty product. Any other company will be way more grateful and respectful to customers who might pay way less, when they report a problem or request a refund. Hero Wars, however, for some reason think they can bully their way out of any player complaints, just because those who are left playing after a while are probably deeply attached to their guilds and are unlikely to leave. Actually, it is very probable that the unfortunately placed buttons are intentionally designed for players to accidentally spend emeralds on things they don't need when they don't mean to. I don't think I'm the only one who experienced this, and I've had many such accidents. It turned out to be just another way the game manipulates, frustrates, and gaslights players into paying more money for less return.
This whole model of exploiting players through manipulation and frustration is abusive and unsustainable. After a while people are bound to realize they are getting less and less from their investment and it's time to stop. Yes there will be new players going through the same cycle but eventually most gamers will see the game as what it is and there are better alternatives to spend their money on. And no, the "player experience team" and their haughty, disrespectful, robotic responses won't help either.
